Data Management FAQS
Answers to the most common asked questions about data management.
Fix Problems in an Uploaded FileLearn how to review and correct errors that prevent your uploaded file from being imported into Donorfy.
Use the Attachments UtilityLearn how to review, reinstate, or manually resolve missing attachments when notified by Donorfy.
Fix the Error “Unable to Open File… File May Not Be a Valid Excel Workbook”Learn how to resolve errors caused by hidden formatting when uploading Excel files to Donorfy.
Fix a Damaged or Unreadable Upload FileLearn what to do when Donorfy cannot read your uploaded file and displays a damaged or unreadable file message.
Ignore Duplicate Warnings When Uploading a FileLearn how to override duplicate warnings and import constituents that Donorfy has flagged as potential duplicates.
Undo a File UploadLearn how to reverse a file upload and remove all data added during the import.