When you upload a file containing constituents, Donorfy automatically checks for possible duplicates. If matches are found, the upload pauses and Donorfy displays a warning. You can review the matches and choose whether to ignore the warning for specific rows and import them anyway.
Review the Duplicate Check Results
After uploading your file, Donorfy displays a duplicate warning message.
Click the link to download the review file.
In the downloaded file, the Action column will show:
Import – the row is not considered a duplicate.
Ignore – the row is considered a potential duplicate.
Import Rows Marked as Potential Duplicates
If you want to proceed with importing some or all rows flagged as duplicates:
In the downloaded file, change the Action value from Ignore to Import for the rows you want to import.
Leave rows marked n/a as they will be ignored automatically.(You may delete these rows if you prefer).
Save your updated file.
Re-upload the file to Donorfy.
📌 Note:
Because the uploaded file now contains Status and Action columns, Donorfy recognises it as a previously checked file and will not check for duplicates again.
Complete the Upload
After re-uploading, check the field mappings:
Set the Status and Action columns to Ignore.
Click Save Changes to finish the import.
Only rows with Action = Import will be added to Donorfy.
Remove the First (Original) Upload Attempt
Because the first attempt is still queued, it is best practice to delete it to avoid accidental processing.