⚠️ Important:
Eventbrite manages events and ticketing. Donorfy automatically receives relevant event data to maintain a complete view of each constituent.
Understand What the Eventbrite Integration Does
The Eventbrite integration automatically records event-related activity in Donorfy.
Capture event registrations, ticket purchases, and attendance from Eventbrite.
Add activities and optional transactions to constituent and campaign timelines in Donorfy.
📌 Note:
The integration is included in all Donorfy plans. Eventbrite fees are charged separately by Eventbrite.
See What Data Is Added to Donorfy
Linking Eventbrite to Donorfy enables the following updates.
Add an Activity to a constituent timeline when a ticket is purchased or a place is registered.
Create a new constituent automatically if no matching record exists.
Optional features include:
Adding Transactions based on ticket costs, donations, or additional items.
Linking Eventbrite events to Donorfy Campaigns so activity appears on the campaign timeline.
Recording activities for multiple attendees from a single order, including soft transactions.
Tracking event check-ins when Eventbrite check-in tools are used.
Mapping Eventbrite custom questions to Donorfy Channels and Purposes, such as marketing opt-ins.
View Eventbrite Data in Donorfy
Event data is visible beyond individual timelines.
View activities and transactions on constituent timelines.
Review related activity and income on campaign timelines.
Access recent event orders and registrations from the Eventbrite view in Data Management.
Prepare to Use the Integration
To start benefiting from the integration, complete the initial setup.
Sign up for Eventbrite or confirm you have your login details.
Link Eventbrite to Donorfy and configure the integration settings.
📌 Note:
Initial configuration is required only once unless your requirements change.
Map Events to Campaigns in Donorfy
You can link individual events to specific campaigns.
Create your event in Eventbrite.
Create the corresponding campaign in Donorfy.
Use the Eventbrite tab on the campaign to map the event.
This ensures activities and transactions appear in the correct campaign timeline.
Configure GDPR Opt-Ins and Transactions
Additional configuration allows you to extend the integration.
Map Eventbrite custom questions to Donorfy communication purposes.
Enable transaction creation if you want event fees recorded as Donorfy transactions.
📌 Note:
Transaction creation is optional and depends on how you want to report on event income.
Donorfy Academy
The Donorfy Academy features a learning course for Eventbrite - enrol here