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JustGiving: Campaign Specific Settings

Learn how to automatically link donations made via JustGiving to a specific Donorfy Campaign.

Cristina Gruita avatar
Written by Cristina Gruita
Updated over 3 weeks ago

Where to find the JustGiving Campaign settings

  1. Open the relevant Campaign in Donorfy.

  2. Go to the Fundraising Pages tab.

  3. Open the JustGiving sub-tab.

This area allows you to connect a Donorfy Campaign with a JustGiving Campaign or appeal.


Selecting a JustGiving Campaign

  • The Campaign dropdown displays a list of JustGiving Campaigns and appeals.

  • These are identified from Fundraising Pages retrieved from JustGiving.

⚠️Important: For a JustGiving Campaign to appear in Donorfy:

  • The JustGiving Campaign must have a live Fundraising Page assigned to it in JustGiving.

If a campaign has no live Fundraising Page, Donorfy cannot detect it.

JustGiving provides guidance on assigning Fundraising Pages to Campaigns in their own support documentation.


What happens once a Campaign is selected

After you select a JustGiving Campaign or appeal all future donations made through Fundraising Pages linked to that JustGiving Campaign or appeal will:

  • Create Transactions in Donorfy.

  • Be automatically linked to the selected Donorfy Campaign.

Exception: custom codes

If a custom code has been set on an individual JustGiving Fundraising Page:

  • That custom code will override the Campaign-level mapping.

  • The donation will follow the custom configuration instead.

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