Very occasionally screens in Donorfy may not display properly - For example:
The constituent profile may not be aligned correctly.
Constituent details panels may be missing or be blank.
Dashboard tiles may not be displaying.
Your browser stores some information about how you have set Donorfy up - e.g. sort orders for lists, panel positions, and so on - if this information gets corrupted then Donorfy may not display correctly.
Restore defaults
This clears cached items relating to Donorfy in your web browser:
Click on your initials on the top right of the screen in Donorfy.
Click Manage your Profile.
Click Reset to Defaults.
Clear your cache
If this does not work and you are still experiencing issues, you may need to clear your browser cache deeper (history and possibly your cookies too).