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JustGiving – FAQ: Campaigns or Fundraising Pages Not Showing in the Drop-Down Box

Understand why Campaigns or Fundraising Pages may not appear when linking them in Donorfy.

Cristina Gruita avatar
Written by Cristina Gruita
Updated this week

For a JustGiving Campaign to appear in the drop-down list within a Donorfy Campaign, a Fundraising Page must already be assigned to that JustGiving Campaign. Donorfy retrieves this information through the nightly JustGiving API update.

📌 Note:
If you have just created the Campaign or Fundraising Page in JustGiving, it may not appear in Donorfy until the overnight update has completed.

For other FAQs see this article: JustGiving - FAQs.


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