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Donorfy Security Centre

Explore the options that will increase security for your users.

Cristina Gruita avatar
Written by Cristina Gruita
Updated today

Keeping your Donorfy secure and maintaining security is always a high priority for system administrators, and to help you do this the Security Centre Dashboard will provide you with the information you need.


What information does it provide?

An overall security rating

The overall security rating goes from E (low) to A (high) and is based on multiple factors:

  • inactive user accounts.

  • two-factor authentication enabled.

  • email addresses not matching your email domain name.

  • how many system administrators are in your Donorfy.

    A helpful suggestion is provided on-screen to improve your rating.

Two Factor Authentication

Depending on the number of users without 2FA enabled, you can send them a nudge by email.

πŸ€“Tip: You can do this directly from within the Security Centre Dashboard!

To email users without 2FA enabled:

  1. Navigate to Security Centre

  2. Click on the down arrow.

  3. Add any additional text to the Email Body.

  4. Click send.

Your users will then receive an email into their inbox asking them to enable 2FA.

The fewer users who do not have 2FA enabled, the better your security rating.

Inactive Users

Has a user left your organisation recently, or you have stopped working with an agency and you have forgotten to close/delete their account?

Within this section, you can see who has not logged in within the last 90 days, as well as those who have never signed in.

πŸ€“Tip: You can also view inactive users by navigating to Users, under Settings.

To maintain your security and increase your rating, you can delete the inactive accounts or disable their logins.

Unrecognised Email Addresses

The main contact for your organisation will be found under Settings, under Account. The domain (the bit after the @ in an email address) in the email address is used to determine the usual domain for your Donorfy. Any users who do not have the same domain will be highlighted. We know that some of these will be genuine, so there is an option to ignore an email address.

The fewer unrecognised email addresses, the better your security rating.

If your Unrecognised Emails number is showing a negative number or does not add up correctly:

  • click Reset Ignored Emails and re-ignore the users that you recognise.

User Roles

Within this section is a numerical summary of how many users sit within a certain User Permission Role:

  • viewer.

  • standard.

  • admin.

πŸ“ŒNote:

We advise to have more than 1 system admin (in case one leaves or is off work for a period of time).

However, also having lots of system admins is not advisable either.


Where can you locate it?

The Security Centre can be found by navigating to Settings.

Who has access to the Security Centre?

System Administrators will have access to the Security Centre.

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