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Prevent a Transaction from Appearing in a Gift Aid Claim

Learn how to exclude a transaction from Gift Aid so it is not included in your Gift Aid claim or eligible donation totals.

Cristina Gruita avatar
Written by Cristina Gruita
Updated over 2 months ago

Gift Aid is controlled at the allocation level, allowing you to exclude specific parts of a transaction if needed.


Exclude a Transaction from Gift Aid

  1. Navigate to the constituent’s Timeline and open the transaction.

  2. Expand the Allocation section by clicking the down arrow.

  3. Locate the Potentially Gift Aid-able field.

  4. Change the value to No.

  5. Click Save changes.

If a transaction has more than one allocation you can set the gift aid status of each allocation in turn.

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