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Soft credits in Donorfy

Learn how to acknowledge additional supporters vis Soft Credits.

Written by Cristina Gruita
Updated over 2 months ago

What Soft Crediting Means

Soft crediting is the act of assigning recognition of a donation to another party or parties who are not the actual donor.

For example, Mr A gives ยฃ1,000 but you wish to assign 50% of the value of that donation to Mr B who encouraged Mr A to make the donation in the first place.

Soft credit percentages do not have to total 100%.


Add a Soft Credit When Entering a Donation

  1. When you add a Transaction, navigate to Payments.

  2. Click More/Less on the right hand-side.

  3. Next to the Soft Credits section, click Add.

  4. Find and select the constituent you wish to recognise.

  5. Fill in either:

    • A percentage in the first field.

    • A value in the second field.

  6. Add any comments and click Save.

๐Ÿ“ŒNote: If you enter a percentage, the system will work out the value for you.

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