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Soft credits in Donorfy

Learn how to acknowledge additional supporters vis Soft Credits.

Cristina Gruita avatar
Written by Cristina Gruita
Updated this week

What Soft Crediting Means

Soft crediting is the act of assigning recognition of a donation to another party or parties who are not the actual donor.

For example, Mr A gives ยฃ1,000 but you wish to assign 50% of the value of that donation to Mr B who encouraged Mr A to make the donation in the first place.

Soft credit percentages do not have to total 100%.


Add a Soft Credit When Entering a Donation

  1. When you add a Transaction, navigate to Payments.

  2. Click More/Less on the right hand-side.

  3. Next to the Soft Credits section, click Add.

  4. Find and select the constituent you wish to recognise.

  5. Fill in either:

    • A percentage in the first field.

    • A value in the second field.

  6. Add any comments and click Save.

๐Ÿ“ŒNote: If you enter a percentage, the system will work out the value for you.

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