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Prevent a Transaction from Appearing in a Gift Aid Claim

Learn how to exclude a transaction from Gift Aid so it is not included in your Gift Aid claim or eligible donation totals.

Written by Cristina Gruita

Gift Aid is controlled at the allocation level, allowing you to exclude specific parts of a transaction if needed.


Exclude a Transaction from Gift Aid

  1. Navigate to the constituent’s Timeline and open the transaction.

  2. Expand the Allocation section by clicking the down arrow.

  3. Locate the Potentially Gift Aid-able field.

  4. Change the value to No.

  5. Click Save changes.

If a transaction has more than one allocation you can set the gift aid status of each allocation in turn.

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