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Duplicates: Auto merge

Learn how to enable and manage automatic merging of duplicate constituents.

Cristina Gruita avatar
Written by Cristina Gruita
Updated over a week ago

The Auto Merge feature helps reduce the time spent manually assigning merge actions by automatically merging constituents with high-confidence matches. When enabled, Donorfy will merge records that exceed a defined confidence threshold.


Enable Auto Merge

  1. Go to Settings, then click Configuration.

  2. Select Duplicates Settings.

  3. Enable the Auto Merge option.


How Auto Merge Works

  • Donorfy automatically merges duplicate pairs with a confidence score of 13 or above.

  • Matches with lower confidence scores remain in the Duplicates area for manual review.

  • Auto-merged constituents behave the same as standard merged records, with all associated data moved to the retained profile.

⚠️Important: If you need to preserve potential duplicate profiles that may otherwise be merged automatically, do not enable Auto Merge.

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